Return & Refund Policy

Last updated: August 12, 2026

30-Day Satisfaction Guarantee

We stand behind our products. If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

Return Conditions

• Unopened products: Full refund of product price
• Opened products: Eligible for partial refund or store credit on a case-by-case basis (must contact within 30 days of delivery)
• Damaged or incorrect items: Full refund or free replacement — contact within 7 business days with photos

How to Return

1. Email [email protected] with your order number and reason for return
2. We will provide return instructions within 1-2 business days
3. Ship the product back per instructions provided
4. Refund is processed within 5-10 business days of receiving the return

Shipping Costs

• Customer is responsible for return shipping costs
• Exception: if return is due to our error (wrong item, damaged in transit), we cover return shipping
• Original shipping charges ($6.99) are non-refundable unless the return is due to our error

Subscriptions

• Monthly subscriptions may be cancelled at any time before the next billing date
• Cancellation takes effect at the end of the current billing period
• No refund for partially used billing periods

Digital Services

Path AI advisor subscription fees (when applicable, post-beta) are non-refundable once the billing period has begun.

Promotional Orders

Orders placed with promotional codes (PATHBETA20, PATHBETA30, PATHBETA40) are eligible for return under the same conditions. Refund amount reflects the discounted price paid.